SHIPPING COST

Sweden: Free shipping on all orders over SEK 1.500. For smaller orders the shipping cost is 69 SEK.

EU: All countries within the EU shipping cost is 149 SEK.

Norway: Free shipping for all orders over 2.900 NOK.

Switzerland: Free shipping for all orders over 290 CHF.

United Kingdom: Free shipping for all orders over 300 GBP.

USA: Free shipping for all orders over 300 USD.

Rest of the world: Free shipping for all orders over 5.000 SEK.

Please note if, after several attempts, the freight forwarder cannot deliver the package to you, the package will be returned to us. Then an administrative fee of 300 SEK will be added. The fee covers the cost of shipping, return and administration.

We aim for an environmentally sustainable business model and works actively to try to keep the number of shipped packages down. For example, we do not encourage our customers to buy two garments in case of uncertainty of which size to choose. Instead, we want to offer a good customer service and help to guide the customer to the right sizes and fit. Please consult our measuring guide and our SizeMe app in the product window or mail us at info@sir.se for help with sizes or other questions.

 Orders in Sweden 

• There is an included pre-printed return label in the box. 
• We do not stand for the return shipping cost for discounted items, and it will be deducted from your refund. 
• You can return any item(s) purchased within 14 days of the delivery date. Anything sent to us after that may be rejected and returned to you.
• When you drop off your package at the post office, we highly recommend you obtain the tracking number and proof of postage for further reference.

Orders from rest of EU

• For EU customers there is an included pre-printed return label in the box. 
• We do not stand for the return shipping cost, and it will be deducted from your refund. 
• You can return any item(s) purchased within 14 days of the delivery date. Anything sent to us after that may be rejected and returned to you.
• When you drop off your package at the post office, we highly recommend you obtain the tracking number and proof of postage for further reference.

Orders from outside of the EU

Norway

• You can return any item(s) purchased within 14 days of the delivery date. Anything sent to us after that may be rejected and returned to you.
• The cost for the return shipping will be deducted from your refund.
• Initiate your return here

UK & Switzerland

• You can return any fully priced item(s) purchased within 14 days of the delivery date. Anything sent to us after that may be rejected and returned to you.
• You have the right to exchange items purchased under sale, Please contact returns@sir.se
• The cost for the return shipping will be deducted from your refund.
• Initiate your return here

  USA & the Rest of the World

• You can return any fully priced item(s) purchased within 14 days of the delivery date. Anything sent to us after that may be rejected and returned to you.
• You do not have the right to return items purchased under sale.
• The cost for the return shipping will be deducted from your refund.
• Initiate your return here

FOLLOW THESE STEPS TO MAKE A RETURN

1. Fill in the form carefully of what item(s) you’re returning and why.

2. Carefully pack the items in the same packaging. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, labels and in its original packaging (including hangers). It needs to be shipped in the same or similar polybag. Returns that are damaged, soiled or altered may not be accepted. 

3. Attach the correct return label, provided for your order, to the return parcel. Make sure to attach the return label on top of the existing label on your parcel. 

4. Hand in the return parcel to the distributor indicated on the return label. 

5. Save the return receipt you receive from the distributor until you have received your refund.

Once the return has arrived at our warehouse it can take up to 3-5 business days for us to fully process your return. Please note that during the sale period, it might take up to 7 days. Please contact returns@sir.se if this time has been exceeded and the refund has not been issued.

DHL: To return your order, simply follow the steps above and hand in your package at your closest DHL Service Point. You can find your closest Service Point HERE.    

UPS: To return your order, simply follow the steps above and send your package with UPS at the nearest UPS Service Point for international returns.

If you need help with your return, please email us at returns@sir.se for assistance.