SHIPPING COST

Sweden: Free shipping on all orders over SEK 1.500. For smaller orders the shipping cost is 69 SEK.

EU: All countries within the EU shipping cost is 149 SEK.

Norway: Shipping cost 149 SEK. Please be aware that VAT and customs duty might be added for import to countries outside the EU. 

Switzerland: Shipping cost 199 SEK. Please be aware that VAT and customs duty might be added for import to countries outside the EU.

United Kingdom: Shipping cost 199 SEK. Please be aware that VAT and customs duty might be added for import to countries outside the EU.

USA: Shipping 40USD. Please be aware that VAT and customs duty might be added for import to USA for purchases of more than 800USD. 

Rest of the world: Shipping cost 399 SEK. Please be aware that VAT and customs duty might be added for import to countries outside the EU.

We aim for an environmentally sustainable business model and works actively to try to keep the number of shipped packages down. For example, we do not encourage our customers to buy two garments in case of uncertainty of which size to choose. Instead, we want to offer a good customer service and help to guide the customer to the right sizes and fit. Please consult our measuring guide https://sir.se/pages/how-to-measure or mail us at info@sir.se for help with sizes or other questions.

We have a 14-day return policy, which means you have 14 days after the package has arrived at your pickup point to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, labels and in its original packaging (including hangers). It needs to be shipped in the same or similar polybag. Returns that are damaged, soiled or altered may not be accepted. You also need to enclose the receipt or proof of purchase. 

Sweden: Please find the enclosed return label. For normal priced items the return is free, and your purchase will be refunded with 100%. The return is also free for claims or other mistakes from our side, you need to contact us at info@sir.se for acceptance of a claim. Note that for returns of discounted products we will charge return shipping with 69 SEK. This sum will be deducted from your refund. Your return is handled by Bring.

Outside of Sweden: Please note that the customer is responsible for returning the goods on his own account. Orders shipped outside of EU need to include a customs invoice with their return. Please contact customer service and specify what products you are returning in order to receive a customs invoice.

Please return traceable to;

GSL

c/o Fashionisland Sverige AB

Flöjelbergsgatan 17

431 37 Mölndal

Sweden

You can always contact us for any return question at info@sir.se.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.